Service policyCurrent location £ºHome > Service policy
- Overview of after sales service
Our company advocates "quality, innovation, service to win" principle, to provide one year free service for products, services including hardware maintenance (exceptartificial damage); software upgrade; bad site database update;
The company to provide after-sales service issues in a timely manner to respond to timely follow-up, timely treatment of the principle;
The company's services are mainly telephone service hotline, remote maintenance and remote site service.
Warranty clause
Standard warranty clause£º
1 years of hardware maintenance ;
1 years of software upgrades;
1 years of on-site support, non product problems on-site service 3 times;
7 days *8 hours of telephone technical support, 4 hours in response, 7 days *24 hours E-mail technical support.
